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Password Recovery


  • If you have lost your password or if you need to login for the first time, enter your username in the field and click "Submit". You will receive by e-mail a new auto-generated password
  • After logging in, you can change your password. Passwords must be at least 8 characters long and must contain upper and lower case letters, at least one number and one symbol.
  • We remind you that blocked accounts are automatically unlocked after 10 minutes. You can not use the password reset procedure when an account is locked.

Username Recovery



  • Normally your username is your email address.
  • If you want to recover your username, enter your email in the appropriate field and click "Submit". You will receive your username by email.

Login Problems?
Contact us by e-mail at or by phone at the number +39 06 8811270